Privacy Policy
Last updated: May 31, 2026
Introduction
Coastal Lawn Care ("we," "us," or "our") operates the website located at costallawnfl.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our site or contact us for lawn care services in Pensacola, FL and surrounding areas.
Information We Collect
We collect information you voluntarily provide when you fill out a contact or quote request form on our website. This may include:
- Full name
- Phone number
- Email address
- Property address or service location details
- Service type requested and any additional notes you provide
We also collect non-personal information automatically through third-party analytics and advertising tools, including:
- Pages visited and time spent on our site
- Device type, browser, and operating system
- General geographic location (city/region level)
- Referring website or search query that brought you to our site
How We Use Your Information
We use the information you submit to:
- Respond to your quote request or inquiry
- Schedule lawn care services and communicate about your property
- Follow up about ongoing or recurring service
- Improve the quality of our services based on your feedback
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
SMS Communications
Coastal Lawn Care collects phone numbers for the purpose of sending appointment reminders, follow-up messages, and service notifications. We do not sell or share your phone number with third parties. You may opt out at any time by replying STOP to any message.
Third-Party Services
Our website uses the following third-party tools that may collect data in accordance with their own privacy policies:
- Google Analytics & Google Ads (gtag.js): Used to understand how visitors find and use our website, and to measure the effectiveness of our advertising. Google may use cookies and similar technologies to collect data. You can opt out via Google's opt-out tool.
- GoHighLevel (GHL): We may use GoHighLevel to receive and manage your form submissions and contact information for the purpose of delivering our services.
Cookies
Our website may use cookies — small text files stored in your browser — to support analytics and advertising functionality via Google. By using our website, you consent to the use of cookies as described in this policy. You can disable cookies through your browser settings, though some site functionality may be affected.
Data Retention
We retain contact information submitted through our forms for as long as is necessary to fulfill the purpose for which it was collected (e.g., providing a quote or ongoing service), or as required by applicable law. You may request deletion of your information at any time by contacting us.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request that we delete your personal information
- Opt out of any future marketing communications from us
To exercise any of these rights, contact us at the information below.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Coastal Lawn Care
- 4771 Bayou Blvd #310, Pensacola FL 32503
- Phone: (850) 805-5859
- Email: office@coastallawncare.org